POOROE , Oktovianus G.; WARBAL, Montgomery; RENYUT , Selvia F. G. Assessing Service Quality and Developing Improvement Strategies in Fire and Rescue Services. Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis, [S. l.], v. 7, n. 1, p. 81–97, 2026. Disponível em: https://unidjar.id/index.php/ppj/article/view/262. Acesso em: 12 nov. 2026.